I wanted to provide you with some feedback regarding the process that was undertaken regarding the recently completed house at Ormeau Ridge.

I have been absolutely thrilled with the efficiency and communication that you have provided over the course of the last 16 weeks!

Two co-workers have built houses during the same period with other providers and have had delays, poor communication, poor attitudes and hidden costs. I can’t comment on whether this was the fault of the builder but it really stood out just how smooth and painless this build was for me.

Being able to show pictures of the build in progress at every draw down stage was cause for envy in the office! And I loved that I could see the progress without having to worry about taking time off work to go down to the site.

While I understand that I bought off-plan, and made no changes I really appreciated the the level of communication and the notifications of when you needed something from me.

Emma and Bridget, I think this is a great tribute to the relationships that you build with your providers.

Kind Regards

G. Lidster